Order to Cash Processing-Collections-Voice | Accenture Job in Bangaluru
Job Skill: Collections – Voice
Designation: Career Level – 12 Associate
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 1-3 years
You will be aligned with our Finance Operations vertical and help us in determining Financial outcomes by collecting operational Data / Reports, whilst conducting Analysis and Reconciling transactions.
You will be working as a part of Procure to Pay Processing team which is responsible for the accounting of goods and services through requisitioning, purchasing, receiving, making payments, and reconciling vendor ledger accounts which denotes order sequence of procurement and financial process end to end.
You will be responsible for Collections – Voice wherein you need to have knowledge of O2C collection/disputes, various aging buckets in the collection process. You will be responsible for key metrics/service level agreement, bad debts & how it is treated in the collections process, experience in customer service voice experience – international/ domestic. You should have an understanding for Collections, debt collection, reporting on aged debt, dunning process, bad debt provisioning
Roles and Responsibilities
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Expected interaction is within own team and direct supervisor. Detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments would be provided. Decisions impact own work. Individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts.