Mahindra & Mahindra Limited jobs in Delhi

Job in Delhi Mahindra & Mahindra Limited | Deputy Manager – DMS & IT Systems

Location: Delhi 

Company: Mahindra & Mahindra Limited

Sector : Auto Division

Job Title / Description: Zonal DMS Coordinator- North Zone (Dealer Management System)

Number of Vacancies: 01

Grades in which vacancies exist: L70

Job Profile /Specific desirable experiences/Preferred knowledge areas:

mahindra & mahindra limited

  1. Lead the Change management for DMS EcoSystems (MDW, Ace MDW, WYH, SYOUV, M2ALL, mobile apps and other portals) as a review/decision-making tool.
  2. Need to act as the first point of contact for dealerships for any support related to DMS EcoSystems.
  3. Coordination with AFS IT team, Vendor team, and Business team to resolve the Channel Partners queries/issues on DMS
  4. Drive towards DMS sustenance, discipline, usage, and data quality.
  5. Periodic reviews will Dealer DP/CEO /GM on DMS data quality and improvement.
  6. Conducting dealership Audits in terms of  DMS Usage and compliance
  7. Various analyses on DMS & Ace MDW data from time to time for the respective Zone.
  8. Implementation of all new technology initiatives rolled out at Dealerships as per schedule.
  9. Own the responsibility for Training, sustainability & feedback at the dealership on various applications related to DMS Ecosystems.
  10. Coordination with IT Team for Link Deliveries, Network & Hardware Equipment’s for dealership before DMS rollout.
  11. Work closely with AO & Zonal Team ASMs/CCMs/MMDs during the rollout period
  12. Conduct post rollout refresher training for Dealer DMS Champions & also participate in AO/Zonal training for Sales & Service GMs/SMs as per schedule
  13. Believe in Train the trainer and give Training to the Area office & DMS Champions on Updates/Upgrades from time to time.

Person Profile :

Age : 28-35 Years

Educational Qualification: Not mentioned

Experience: Minimum 4 yrs experience,

Experience in Automotive Sector is a must, closely working with Dealers for a minimum of 2-3 years. Preferably done rollout for any DMS/CRM across Auto-industry. It can also be from the implementation agency doing the rollout for the auto company.

Critical Skills Sets ( if any) :

  • Knowledge of Sales, Service and Spare parts process at dealerships,
  • Strong  IT orientation & Basic Network Knowledge
  • Relationship management skills,
  • Change management
  • Strong analytics skills

Job Segment: Automotive

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