Profit & Loss and Balance Sheet Targets of the branch
New Customer Acquisition Targets of the branch
Product wise targets of the branch
Team Member Productivity Targets
Any other targets that will be issued from time to time
Team Management & Leadership:-
Recruitment as per approved budget & ensuring overall hi-quality & hi-performance team with minimal attrition.
Implement & YES Values (incl. Yes Personality Standards) & hi-quality professional Work Culture among team.
Regularly Track and Monitor team activities & action plans; actively support & guide team in achieving their plans.
Implement a medium-term plan to steadily enhance the knowledge & skills of team members & groom / develop them for taking on higher responsibilities in future; Personally conduct / arrange Staff Training on various products, new initiatives, circulars etc.
To meet & engage with various stake-holders (internally & externally) to create business opportunities for the branch; Conduct customer engagement programs and marketing events to further our business objectives.
To make & execute monthly business action plans for the branch
Other Important Aspects:-
Comply with Bank’s policies and processes
Ensure meeting internal and external regulatory & compliance requirements (especially AML); ensure all audits result is good ratings without any outages.
Flawless & Timely Execution of various initiatives that will be launched by the bank from time to time
To keep oneself fully abreast of business environment, current affairs, emerging regulatory environment etc. & also to keep entire team fully updated on various relevant changes / happenings (internal & external) as may be relevant to our rob-roles.
To implement various initiatives of Yes Bank with utmost sincerity in both letter & spirit.
Personally involve oneself to receive & resolve customer complaints, if any.