Relationship Manager – Axis Bank
Job Description
- Role/FunctionRB-LS : Relationship Manager – TASC
- department : Liability Sales
- Location : Raipur Circle,
- Openings : 02
- Experience : 3 to 7 (Years)
- Skills : Understanding of CMS products, Negotiation Skills, knowledge of institutional business
Job Description
About Liability Sales:
The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 4000+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increasing the retail book of the bank
About the Role:
The Relationship Manager – TASC is the primary touchpoint for high-value TASC accounts across the Bank. The role engages with the key clientele of the segment within respective assigned markets, encompassing a cluster of Branches to ensure the deepening of relationships through various cross-holding products. The RM is responsible for the identification of potential customers and providing them customized solutions as per their requirements
Key Responsibilities
- Acquire Key TASC customers of the market in collaboration with the Cluster/Circle Head – TASC and the Branch Head of the respective Branch.
- Develop and nurture trust relationships with a portfolio of major clients
- Exhibits a proper understanding of institutional sales with thrust on TASC products with CMS and digital solutions
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely and compliant manner
- Coordinate with the key customers and internal teams to ensure service delivery of the highest standards
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Qualifications:
Optimal qualification for success on the job is:
- Graduation/ Post- Graduation (MBA- Marketing preferred)
- NCFM and AMFI Certifications is an added advantage
- 4-7 years of experience in the BFSI sector
- Prior work experience in TASC / Government Segment with a Private Bank is desired
Role Proficiencies:
For the successful execution of the job, the candidate should possess the following:
- Knowledge of banking products and services
- Knowledge of regulatory guidelines and norms
- Good communication (both verbal and written) skill in both English and the local language
- Ability to manage complex client situations
- Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
- Ability to handle pressure and meet deadlines
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