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Vice President – Business and Digital Technology Solutions

Job Description

The Network Specialist is responsible for designing and maintaining architecture standards for the Network infrastructure environment, and that the deployed infrastructure complies with the architecture standards throughout the life of the Network services to achieve the service level requirements for capacity, performance and availability.

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Key focus areas for the Network Specialist include:

● Architecture Standards
● Capacity, Performance and Availability Management.
The Network Specialist ensures that the Network Operations Team is supported with a capable, performance-driven infrastructure environment that can be monitored, managed, measured and reported on in a continuously improving manner.

Reporting Line

The Network Specialist reports to the Network Infrastructure Head / Service Assurance Manager.


The Network Specialist has the following responsibilities:
● Maintaining documented Architecture Standards for the infrastructure under the scope of the Network solution.
● All infrastructure modifications resulting from changes and/or projects must be reviewed to ensure they comply with the Architecture Standards.
● Maintain configuration specifications documentation, including network and systems designs/diagrams, of the existing deployment Network infrastructure environment.
● Contribution to client architecture standards – provide input on Architecture Standards and recommendations on improvements to those standards, taking into account the changing business needs of the client and the emergence of new technologies.
● Review technology trends in the marketplace and identify new technologies that may enhance the client’s deployed architectures and architecture standards to achieve the client’s business objectives.
● Develop business-orientated disaster recovery designs, plans and guidelines to protect the Network infrastructure environment.


● Capacity, Performance and Availability Management – proactively tracking, trending and analyzing capacity, performance and availability within the Network infrastructure environment to identify unexpected peaks and/or changes in trends, and to forecast new infrastructure capacity requirements and/or design modifications before service levels can be adversely impacted.
● Provide recommendations on adjustments to configurations to ensure capacity, performance and availability service levels will be maintained and/or enhanced into the future.
● Ensure all service levels, key performance indicators, operational levels and understand contract levels are monitored, measurable, reported, reviewed and analyzed.
● Perform technical impact analyses of any change requests to ensure that configuration changes will not impact the architecture design of the Network infrastructure environment.
● Skills, Capabilities, Training


Skills and Capabilities

The candidate for the Network Specialist role should possess:
● 12+ years experience of network design, implementation and administration in an enterprise environment, preferably with multiple brands of Core Network equipment and appliances, i.e. Cisco, Juniper, Fortinet, Riverbed, etc.
● Ability to perform and resolve complicated problems related to Network Technologies.
● Analytic nature – for example, quick to read and analyze designs, technologies and components and how they may be combined to achieve a unique outcome
● Ability to step back and take an objective view of a problem – a logical process-orientated person
● Excellent communication skills to be able to explain architectures to clients and Network operations staff
● Ability to communicate the value that an architectural solution can bring to IT and business stakeholders
● Good Presentation and/or Training skills
● Excellent Problem-Solving skills
● Ability to work in a high-pressure environment

Potential Background and Training

The candidate for the role of Network Specialist should possess:
● A University degree with a focus on technology and 7+ years experience in a large technology environment; or 12+ years working in technical administration/engineering or architecture roles.
● Preferably 5+ years experience with a top-tier corporation in enterprise architecture.
● CCNP (Cisco Certified Network Professional) or CCIE (Cisco Certified Internetwork Expert) preferably
● JNCIP (Juniper Networks Certified Internet Professional) or JNCIE (Juniper Networks Certified Internet Expert)
● Riverbed Certified Solutions Professional
● IT Service Management – ITIL Foundation Certificate.
Location : Mumbai
Department : Business and Digital Technology Solutions Group
Sub-Department : Production Services

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