Yes Bank – Manager
Digital Banking
Job Description
JOB SUMMARY:
1. Manage product life cycle for Prepaid cards.
2. Responsible for PNL of the individual program as well as a complete prepaid program.
3. Responsible for customer engagement and customer communication
4. Ensuring adherence to compliance, audit, network and RBI guidelines
5. Coordinating with internal stakeholders including operations, compliance, legal, contact center.
1. Manage product life cycle for Prepaid cards.
2. Responsible for PNL of the individual program as well as a complete prepaid program.
3. Responsible for customer engagement and customer communication
4. Ensuring adherence to compliance, audit, network and RBI guidelines
5. Coordinating with internal stakeholders including operations, compliance, legal, contact center.
Qualifications
Detailed Responsibilities:
1. Should have knowledge of Prepaid cards and keep abreast with the latest developments in the prepaid industry.
2. Managing product and customer life cycle- onboarding, engagement for portfolio building.
3. Liaising with contact center and internal stakeholders for query resolution.
4. Coordinating with internal/external regulators and ensuring adherence to network/ regulatory guidelines/circulars.
5. Ensuring timely closure of audit, compliance, security, RBI/NPCI observations
6. The ideal candidates should have work experience of 5+ years in the prepaid payment industry.
1. Should have knowledge of Prepaid cards and keep abreast with the latest developments in the prepaid industry.
2. Managing product and customer life cycle- onboarding, engagement for portfolio building.
3. Liaising with contact center and internal stakeholders for query resolution.
4. Coordinating with internal/external regulators and ensuring adherence to network/ regulatory guidelines/circulars.
5. Ensuring timely closure of audit, compliance, security, RBI/NPCI observations
6. The ideal candidates should have work experience of 5+ years in the prepaid payment industry.
Primary Location : Maharashtra – Mumbai
Department : Digital Banking
Sub-Department : Digital Payments
Job Type : Standard
Shift : Day Job
Schedule :Full-time
Employee Status : Regular
Work Location : Yes Bank Tower, Ifc Mumbai